Cleaning is the silent secret to property management success. Between curb appeal and sanitation, cleanliness is the first thing prospects notice and the last thing tenants tolerate when standards slip. You’ve got enough on your property management plate from tenant maintenance requests, lease negotiations, strategic financial management. As priorities shift, cleaning falls by the wayside to overburdened internal employees or bargain-bin handymen. Inconsistent cleaning leads to tenant complaints and, heaven forbid, tenant turnover.

Partnering with a professional cleaning company isn’t an expense. It’s a business decision that allows you to realize increased profitability, decreased liability, and increased tenant retention from Georgetown, Texas, all the way down to Buda.

Residents notice cleanliness first. Residents will perceive that you care about the property and them if you maintain high standards of cleanliness and upkeep on a consistent basis. According to the National Apartment Association Survey, 63% of residents consider cleanliness and maintenance the #1 most important factor in their decision to renew their lease.

Tenant Satisfaction/Tenure Resident retention. Clean, tidy common areas and grounds result in happy, satisfied residents far more likely to renew leases and stay long term. This equates to a lower turnover rate and more consistent rental revenue. Happy residents renew leases.

Increases Property Reputation & Marketability. Helps you attract quality tenants and buyers and reduces your vacancy days. Who wants to rent an apartment that looks dingy? You wouldn’t, so why should tenants? First impressions are everything. A clean property speaks volumes about how you operate.

Vacancy = Lost revenue. Did you know there are over 5,000 new luxury apartments being developed in the greater Austin area this year? With projects ranging from downtown skyline setters to The Commons at Pflugerville and Brooklyn at Kyle there has never been more new development than there is now. Tenants can choose from more options than ever before, and a clean property will go from being seen as a luxury to simply an expectation if you want to keep tenants from signing the lease at that new place down the street. Take a mid-size luxury property in Austin’s hottest areas like The Domain or South Congress with 150 units. They could lose $2,500–$4,000 per vacant unit in lost rent, advertising expenses, and administrative labor. Eliminating 5 turnovers with a regular cleaning schedule could save that property manager $12,500–$20,000 annually.

Spend less of it tracking down cleaning supplies and equipment, chasing internal cleaners to “make ready” units, and fielding tenant complaints about cleaning. When you outsource cleaning, you free up your internal resources to concentrate on more important tasks. Strategic planning, communicating with tenants, marketing efforts, and anything else you can think of that adds value to your company.

Professional services save time and eliminate overhead. Professional cleaning teams can perform move-out cleaning much more quickly and with greater consistency than a non-trade internal cleaner. You don’t have to worry about payroll, benefits, training or HR for in-house cleaning staff.

Decreased Dwell Time: Quicker Unit Turnover. The single largest expense that property management companies face is simply the time a unit is vacant. Professional cleaners follow very specific processes that result in a thorough, uniform and comprehensive make-ready cleaning. Spaces are ready for rent days sooner, reducing vacancy time.

Preserve property value with routine care. Preventive maintenance and routine care keep your units looking new and will extend the value of your property. Regular professional deep cleaning helps preserve carpets, upholstery, fixtures and more. Everyday use can cause scratches, stains and odors. And may even cause you to prematurely replace expensive items. The Building Owners and Managers Association study revealed preventive maintenance can cut repair expenses by 12–18% annually.

But far more important, especially for post-pandemic residential and retail spaces, is the health factor. Dirty carpets, dust accumulation, and unsanitized high-touch surfaces just aren’t healthy. And while we’re talking about breathing easy in Austin, we have two allergy seasons. Cedar pollen in the winter, and oak pollen in the spring means these particles get into your buildings and lodge themselves into carpet fibers and upholstery. When you use professional HEPA filtered vacuuming and deep carpet extraction, you eradicate these allergens in a way that everyday cleaning will never accomplish.

Training and tools. Window cleaners have the knowledge and experience to tackle any window cleaning job while using commercial grade tools and cleaning solutions. From HEPA filtered vacuums to industrial floor buffers, professionals have the ability to provide a cleaner that is deeper, more thorough and ultimately more effective than one you can do yourself.

This includes surface-specific cleaning techniques and knowing how to address environmental concerns, such as mold. Austin also has exceptionally hard water. Not only can this leave lingering deposits of calcium and limescale on your glass shower doors and fixtures but that same hard water from sprinklers—it’s combined with baked on Texas dust—can damage your exterior windows and sliding glass doors. Our teams are equipped with special streak-free window cleaning solutions that are tough on mineral deposits and easy on your windows.

Code compliance and liability reduction. Professional companies know local health and safety codes, so they can help your properties comply with (or go beyond) what’s required. Regular floor care and quick response to spills can prevent slip-and-fall accidents, one of the most common causes of insurance claims that can really hurt your bottom line.

We recognize Central Texas is diverse, and each area can be quite a bit different from another. A professional cleaning service will recognize those variances require localized cleaning plans such as:

High-rises in Downtown / Rainey Street have large populations of foot traffic and many allow pets. Extra attention is required to keep your elevators, lobbies, and common areas clean of pet hair, odor, accidents, and the wear and tear of dozens if not hundreds of dogs throughout the building each day.

Domain / North Austin caters to tech-workers, renters that are rushed, high-income earners who demand hotel-clean apartments and white glove-clean common areas and amenities. You cut corners at your peril – they have the highest expectations and the widest range of choices.

Downtown high-rises need detailed attention to the corporate lobby and finishes that impress residents and visitors alike.

South Austin apartment complexes are experiencing increased humidity and heat; mold and mildew remediation must be addressed in shared spaces and around the pool. If not addressed early, the problem can become a big, expensive job.

West Austin, Westlake Hills, and Lakeway multi-family homes can be higher-end and feature a wider variety of materials and finishes that require special attention, such as natural stone and specialty woods, which require non-abrasive cleaning products to maintain your asset and its luxury value.

West Campus / UT Student Housing: Large scale summer “turns” demand sizable crews with strong coordination to complete deep cleans efficiently and effectively in a short period of time before students arrive for the fall semester. When you have dozens of units that need turned within weeks you need a partner with the manpower to execute and a proven system to do it right and on time.

A local professional cleaning team will ensure your Austin cleaning program is specific to your building’s location and the environmental challenges it faces.

There’s a big difference between cleaning companies. Property managers serving Austin’s challenging market need to demand these things:

Thorough employee screening and training. A quality professional cleaning partner will train employees thoroughly. Meticulous training will ensure a crew that’s reliable, qualified, and you can trust when they’re in your buildings.

Reliability. Hiring professional crews eliminates holes in your schedule and dependence on an individual employee’s attendance when they need to clean daily or weekly—no more panic when someone is sick.

Responsibility. Professional cleaning teams have to have a 100% satisfaction guarantee or a re-clean promise in place for when things don’t meet your quality expectations. Your reputation is on the line, so they need to make it right.

Flexibility in service offerings. Your partner should be able to tailor their services to fit your various properties. Daily janitorial service for your commercial building. Weekly cleaning for your apartment building. Deep cleaning as needed or seasonally.

Clear communication. You need digital access to schedules and invoicing, as well as easy, direct communication with your account manager. Say goodbye to missed phone calls and miscommunication.

Austin property managers don’t need another vendor. They need a partner who will protect their property value, keep tenants happy, and maintain healthy, safe environments. Ask yourself, don’t wonder if you can afford janitorial services. Can you afford not to have janitorial services?

Stop managing cleaners. Start managing properties. Give Juany Cleaning Service a call today and schedule your complimentary property-specific consultation for your Austin-area property.